Return & Refund Policy
We accept returns and issue refunds for customers within the United States.
30-Day Return Window
We want you to love your BELLA BOHO CLOTHING pieces. If you're not completely satisfied, you may return most items within 30 days of the delivery date for a refund or exchange.
Eligibility
To be eligible for a return, items must be unworn, unwashed, and in their original condition with all original tags still attached. Items showing signs of wear, odor, alteration, or damage caused after delivery are not eligible for return.
Non-Returnable Items
The following items cannot be returned: earrings and other pierced jewelry (for hygiene reasons), items marked "Final Sale" at the time of purchase, and gift cards. All other apparel, accessories, and footwear are eligible under the conditions above.
How to Initiate a Return
- Email [email protected] with your order number and the item(s) you'd like to return.
- We will send you a Return Merchandise Authorization (RMA) number and return shipping instructions within 1–2 business days.
- Pack the item(s) securely in their original packaging where possible, and write your RMA number clearly on the outside of the package.
- Attach the free prepaid return label we provide and drop the package off at any carrier location — return shipping is free.
Return Shipping Costs
Return shipping is free for all eligible returns within the 30-day window — we provide a free prepaid return label regardless of the reason for return. We recommend using a trackable shipping method, as BELLA BOHO CLOTHING is not responsible for return packages lost in transit.
Refunds
Once we receive and inspect your returned item(s), we will notify you of the approval or rejection of your refund. Approved refunds are processed within 10 business days and issued to your original payment method. Please allow 10 business days for the refund to appear on your statement, depending on your bank or card issuer. Original shipping charges are non-refundable unless the return is due to our error.
Exchanges
To exchange an item for a different size or color, we recommend returning the original item for a refund and placing a new order for the item you want. This ensures the fastest processing and guarantees availability of the size/color you need.
Defective or Wrong Item Received
If your order arrives damaged, defective, or incorrect, please contact us at [email protected] within 7 days of delivery with your order number and a photo of the issue. We will send a free replacement or issue a full refund, including original shipping costs, at no charge to you.
Questions
Have a question about your return? Email us at [email protected] — we respond within 1–2 business days.