Question 1

How long does standard shipping take?

Accepted Answer

Standard shipping takes 5–7 business days after a 1–2 business day handling period, for a total delivery window of about 6–9 business days to addresses in the contiguous United States. See our Shipping Policy for full details on all shipping methods.

Question 2

Do you offer free shipping?

Accepted Answer

Yes! We offer free standard shipping on all U.S. orders over $75. Orders under $75 ship for a flat rate of $6.99. See our Shipping Policy for details.

Question 3

Do you ship to Alaska and Hawaii?

Accepted Answer

Yes, we ship to Alaska and Hawaii. Please note the free shipping threshold does not apply to these destinations, and delivery typically takes 3–7 business days longer than our standard estimates.

Question 4

How do I track my order?

Accepted Answer

Once your order ships, you'll receive an email with a tracking number. You can also visit our Track Order page and enter your order code and email address for real-time status.

Question 5

What payment methods do you accept?

Accepted Answer

We accept PayPal, Visa, and Mastercard, all processed securely through PayPal's checkout.

Question 6

Is my payment information secure?

Accepted Answer

Yes. All transactions are encrypted and processed through PayPal — we never store your full card number on our servers. See our Privacy Policy for how we handle your data.

Question 7

What is your return policy?

Accepted Answer

We accept returns within 30 days of delivery for customers within the United States. Items must be unworn, unwashed, and have original tags attached. See our Return Policy for full details.

Question 8

How long does a refund take to process?

Accepted Answer

Once we receive and inspect your return, refunds are processed within 10 business days and issued to your original payment method. Please allow 10 business days for the refund to appear on your statement, depending on your bank. See our Return Policy for details.

Question 9

Can I exchange an item for a different size?

Accepted Answer

We recommend returning the original item for a refund and placing a new order for the size or color you need — this is the fastest way to guarantee availability.

Question 10

What if my item arrives damaged or defective?

Accepted Answer

Contact us at hepl@bellabohoclothing.us within 7 days of delivery with your order number and a photo. We'll send a free replacement or issue a full refund, including shipping.

Question 11

Can I cancel or change my order after placing it?

Accepted Answer

We begin processing orders quickly, so please email us at hepl@bellabohoclothing.us as soon as possible. We can usually accommodate changes or cancellations within a few hours of order placement, before it ships.

Question 12

Do you ship internationally?

Accepted Answer

Currently we ship within the United States only, including Alaska, Hawaii, and U.S. territories — we do not offer international shipping. See our Shipping Policy for details.

Question 13

How do your dresses and tops fit?

Accepted Answer

Our pieces are designed with a relaxed, flowy bohemian fit true to size. If you prefer a more fitted silhouette, we recommend sizing down; for an extra-relaxed drape, size up. Each product page includes specific fit notes.

Question 14

How should I care for my BELLA BOHO CLOTHING pieces?

Accepted Answer

Most of our rayon and cotton-blend garments should be machine washed cold on a gentle cycle and hung to dry to preserve prints and embroidery. Leather sandals and boots should be wiped clean with a damp cloth and stored away from direct sunlight. Specific care instructions are listed on each product page.

Question 15

Do you offer bulk or wholesale pricing?

Accepted Answer

Yes! For bulk orders of 10 or more units, or wholesale inquiries, please email us at hepl@bellabohoclothing.us and we'll respond within 1–2 business days with pricing options.

Question 16

What if a product I want is out of stock?

Accepted Answer

Popular styles are restocked regularly. Email us at hepl@bellabohoclothing.us and we'll notify you as soon as your size or color becomes available again.

Question 17

Are your jewelry and accessories hypoallergenic?

Accepted Answer

Our jewelry pieces use gold-tone and silver-tone plated materials. If you have sensitive skin or metal allergies, we recommend checking the material details listed on each accessory's product page before purchasing.

Question 18

Do you charge sales tax?

Accepted Answer

No. We do not charge any sales tax — you pay 0% sales tax ($0.00) on every order, in all U.S. states. See our Shipping Policy for our Tax Policy.

Frequently Asked Questions